You may return most new, unopened items sold and fulfilled by Spirit of the Ancestors within 30 days of delivery for a full refund, subject to our return policy and guidelines listed below.

Any orders returned with a retail value of $500 or more or will be charged a restocking fee of 15%.

All sales of original artwork are final.

All sales on Personalized Products are final - We do not offer refunds on personalized products.

All returns, including warranty returns, must be processed through our Return Center. Please email us at


Refunds will be returned only to the original form of payment. Most refunds are fully refunded in 5-7 days after we receive and process your return. All returned merchandise must be unused and returned in the original packaging.

This return policy only applies to products purchased directly from Spirit of the Ancestors online store or our Gallery in Santa Fe. Spirit of the Ancestors does not accept returns on items purchased outside of or sold by third parties on

If you want to exchange an item, please return your item(s) for a full refund and place a new order for the correct item.

All returns including warranty returns must be processed through our Return Center. If your return claim is approved, you will receive a Return Merchandise Number that must be included on the outside of the shipping box with your return(s).


After you've received a return authorization from

Prepare your package for return - Pack your item securely, inserting any paperwork that was included when you requested your return from the Returns Center. If you don't have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package. Ship your return based on the shipping label provided.

To begin your return process, click here.

  • All refunds will be processed to the original credit card upon receipt and inspection of the returned merchandise
  • No refunds will be given on merchandise returned after 30 days of the original receipt date.
  • This return policy only applies to products purchased directly from Spirit of the Ancestors via our website or Gallery in Santa Fe.
  • For any other questions or concerns, please email us at


You may cancel your order for a full refund any time prior to shipment. However, once an order ships you will have to follow the returns process if you want to return an item. Any refused deliveries will be charged a return shipping fee equal to the greater of $10 or 15% of the order sales value.